Avianca Cancellation Policy & Refund Policy

Who would want to pay hefty cancellation charges for withdrawing your reservations? None, right? Because if you can save some on the ticket charges as per Avianca cancellation policy, why pay more.

Avianca Airlines provides its customers with all the necessary facilities by implementing passenger-friendly amendments and adjustments to its cancellation policy.

What does Avianca Cancellation Policy say?

Every airline has its way of giving leverage to the passengers when it comes to cancellations or refunds. The following points overview what Avianca cancellation policy has to say:

A passenger can make free cancellations up to 24 hours after they have booked an Avianca Airlines flight. So within 24 hours, the airline takes no cancellation amount.
Bookings are done through customer service numbers, official websites, or any authorized channels are accepted for free cancellations.
A passenger is not allowed to cancel Avianca Airlines flights with third-party tickets.
You cannot expect a refund unless the flight departure is successful.
If a passenger is making cancellations just before 30 minutes of the flight departure, cannot expect payment reversals.
A failed boarding
In case the airline cancels any scheduled flight itself, the passenger is going to get the full amount back.

When Does Avianca Airlines offer Free Cancellation?

Yes, you heard it right. If you have made reservations with Avianca Airlines and need to cancel your flight for some reason, keep your eyes on these points to avail the refund:

Try to make cancellations on the same day as the reservation.
Don’t book your tickets through a third-party agent.
Try making reservations as soon as possible. Because bookings are done just six days before the flight’s departure won’t give you any payment reversal, even if canceled.

Steps to Cancel Avianca Flight Online

You can go on with very easy steps for Avianca cancel flight procedure, You just need to follow the below-mentioned points:

Head to the official website of Avianca Airlines.
Select your booking section
Fill in your reservation code and name
Click on the “ submit” button
Your booking details will appear in front of you.
Now, click on the “Cancel” option, and that ticket you need no more.
Read through the instructions mentioned there and follow them accordingly.
You will be receiving a message or confirmation email for the same.

We hope you find it easier to cancel your tickets with the steps mentioned above. If someone cannot make cancellations online for some reason, you can even opt for other options.

Is Avianca Flight Cancellation a Call Away?

No need to panic if you are not able to visit the website to cancel the flight for any reason. Because Avianca Airlines staff are available round the clock at the passenger’s services. And that too in many languages.

What you need to do is that:

Call the customer service at +1-860-498-9674
Choose the language you are comfortable talking in
Also, select the purpose of you making the call to the airlines
Help the agent with your confirmation number and family name.
You will also need to mention a few details such as passenger name, booking number, and some more.
The agent might also inquire about the reason for cancellation for the airlines’ records and data.
Once you are done with the above steps, check your mail, where you will receive a confirmation showing your cancellation.

Cancel your Tickets at Airport

It’s okay sometimes to prefer conventional ways. So you can even reach out to the airport to cancel your booked flights. Implement the following:

Fill in all essential details on the form of Avianca Airlines flight cancellation such as the booking number, booking date, passenger name, reason for cancelling the flight. confirmation ID, and other relevant fields.
After you submit the form, an agent will review your eligibility and ask you to select a payment method.
You’ll also have to pay service charges, as Avianca’s cancellation policy stipulates that the airline will levy administration fees in addition to cancellation fees.
The charges will be recalculated and deducted from the total airfare by the agent.
You will receive a confirmation email once you have successfully submitted the form. The airline will return the refund amount in up to 21 business days.

What does Avianca Refund Policy Say?

So, after learning about the Avianca cancellation policy, you must also make yourself aware of the Avianca refund policy and the steps involved in the refund.

Start with uploading the Payment Reversal Request Form.
Now, from the claims and suggestions page, generate a refund request form.
Don’t forget to keep checking the status for the same, i.e., for Payment Reversal request, at least till a fifth of the demand.
Once the payment reversal form has been filled, Avianca Airlines will need 15 days to process the refund.

Apart from all of the above, the airlines might alter some terms or rules You other you should be aware of.

Avianca Cancellation FAQs

Will I be Refunded If I Cancel my Flight?

Only under certain conditions, the passengers can expect payment reversal. For knowing about it, you can call us to get all the details about the Avianca Cancellation policy. Also, we can tell you about the Avianca Refund policy, and under what circumstances passengers can expect a refund.

How much time does Avianca Airlines take to initiate the Refund?

Within 30 days of receiving your request, Avianca will give a refund. Every bank or credit card company has its own policy, so it’s up to them to choose when your refund will be credited to your account.

What If Avianca Airlines Cancels the Flight?

If the airline is canceling any flight due to operational failures, bad weather, pandemic, or government orders, the passengers are eligible for a full refund.

What is an Avianca Voucher?

It is Avianca’s mechanism for exchanging tickets affected by the Covid-19 problem for a voucher of equal value for future travel or redemption for other Avianca services.

Avianca Cancellation Policy