About Us
Volaris is a Mexican low-cost airline based in Alvaro Obregon, Mexico City, and Santa Fe. Moreover, the airline features hubs in Guadalajara, San Salvador, Tijuana, and Mexico City. It is the leading airline in the Mexican domestic airline market, offering premium amenities to passengers. However, the primary focus cities are Cancun, Leon, and Monterrey, and it is the second-largest airline in the country. In addition, Volaris Airlines consists of different aircraft as of March 2022. It includes Airbus A319-100, A320-200, A320neo, A321-200, and A321neo. In short, there are 99 aircraft in service. Travelers can book Volaris flight tickets and fly to their dream destination with complete comfort and safety.
In-flight services of Volaris Airlines
Passengers can choose meals and drinks from a wide selection of food items when flying with Volaris Airlines. Moreover, you can get access to great in-flight entertainment services like Wi-Fi to download and watch movies and TV shows. Most importantly, the airline will charge for your pre-meal selection on the flights. You can check the menu on the official site and order accordingly. Another best thing is the reclining and comfortable seats on the plane. Moreover, you can request extra legroom and upgrade your Volaris flight tickets for maximum comfort and safety.
Steps to make a Volaris Reservation Online
Travelers can find amazing flight deals on vacation packages and other services when making a Volaris reservation. Moreover, you can install the airline’s official mobile app and navigate the cheapest ticket fares to your dream destination. Otherwise, you can speak to a live person and seek immediate facilitation when booking flight tickets.
If you wish to make a Volaris reservation online via the site, follow the below steps.
- First of all, you need to move to the airline’s official site and click on the “Book Flights” tab.
- Second, enter your trip destinations and origin cities or airport in the specific fields.
- Choose the desired dates for your upcoming trip and then select the number of passengers.
- Click on the “Search” button and then see all the available flights.
- Make a flight selection and move to the payment page.
- You can also choose your seats when making a flight reservation.
- In the final step, make the payment using a credit or debit card.
- The airline will send a ticket confirmation code of six digits to your registered email address.
Make a Volaris Reservation on the Phone Call
Volaris Airlines allows passengers to book flight tickets online as well as offline methods. If you are unable to book tickets online, give a direct call on the Volaris Airlines phone number. In addition, the Mexican helpline number is 1102-8000, and the Metropolitan Area is 01-800-122-8000. Furthermore, the flight representative will take notes on your travel preferences and fulfill them seamlessly. In addition, you can also contact the team to make any itinerary changes even a few hours before departure.
About Volaris Airlines Flight Change Policy
You can make seamless flight changes on Volaris and avoid paying the change fees. Moreover, changing a flight includes changing the passenger’s name, adding seats, and changing travel dates and destinations. One can upgrade flight tickets online on the manage booking page and with the expert’s help on a phone call. In addition, change your booking at least three hours before departure when your flight is departing within 24 hours.
Steps needed to change a Flight Ticket on Volaris Airlines
To enjoy a hassle-free interface, you can even install the airline’s official mobile app and make the desired changes. If you have made spelling errors, you can change the ticket information within a few clicks.
You have to follow the online steps to make changes to the Volaris reservation.
- First, you need to select the “Manage Trip” section on the airline’s official site.
- Second, fill in your flight details like full name and ticket confirmation code on the specific columns.
- After that, you can view your trip details and choose the desired flight to apply for a change.
- Once you have made all the changes, hit the “Change Flight” button.
- You may be asked to pay the change fees for changing a flight after the risk-free period.
- Finally, the airline will send a flight change confirmation mail.
Besides making online changes to a Volaris flight tickets, you can also speak with the flight representative. Furthermore, the concerned person will help you in making the changes to the ticket without any difficulty.
Guidelines on the Volaris Airlines Flight Cancellation Policy
Volaris Airlines is fully aware of the uncontrollable situations for which travelers can cancel flight bookings. Therefore, the airline provides full flexibility and allows passengers to make itinerary changes before departure. However, certain terms and conditions are on the airline’s flight cancellation policy.
- As per the cancellation policy, passengers can submit a flight cancellation request and claim a refund after that. Moreover, there is no extra fee for canceling Volaris flight tickets within 24 hours of the original purchase.
- Consequently, passengers can request reimbursement for the canceled tickets booked one week before departure.
- Most importantly, the airline holds the right to alter a 24-hour flight cancellation policy at any moment.
- In addition, travelers can cancel flight tickets online on the manage booking page. Otherwise, they can request a flight cancellation over a phone call and seek an expert’s help when required.
- Suppose Volaris cancels your flight due to bad weather, mechanical issues, or any unpredictable issues. In that case, you can request another flight or reimbursement depending on the airline’s flight cancellation policy.
Online Cancellation Procedure of Volaris Airlines
Volaris Airlines allow flyers to cancel flight tickets online on the official site and over a phone call. If you wish to cancel bookings online, visit the manage booking tab; follow the on-screen prompts to complete the procedure. Moreover, you can avoid paying the cancellation fees by canceling a Volaris booking within 24 hours of the purchase.
Let’s have a look at the steps that you need to follow to cancel flights online via the site.
- Firstly, head to the Volaris Airlines official site and log into your accounts using your username and password.
- Secondly, enter your full name and flight reference code of six digits.
- Drag the cursor to the “Cancel Flights” button.
- Now hit the “Go to my trip” section.
- Choose the flight you want to cancel and submit the request by clicking on the “Cancel Flights” button.
- If you are canceling flight tickets after the grace period, you have to pay the cancellation fee. Moreover, you can use a credit or debit card to pay the penalty to the team.
- In the final step, you will receive a confirmation mail of the flight cancellation request.
In addition, flyers can choose to cancel a Volaris booking over a phone call. The travel expert will ask for your flight details and cancel tickets on your behalf.
Flight Cancellation charges on Volaris Airlines
Volaris Airlines charges an additional fee between $150 to $500 for canceling flights after the risk-free period. However, the cancellation fees may vary with different flight fares, ticket types, and flight lengths. Once you cancel flights on time, apply for a ticket refund simultaneously by filling out an online refund request page.
About the check-in policy of Volaris Airlines
Volaris Airlines allows flight check-in online, offline, at kiosks, or at airport counters. Moreover, online check-in begins 24 hours and ends one hour before the scheduled flight departure. Most importantly, passengers need to carry complete travel documents and required flight information to complete the online check-in process. In addition, one can take a seat reservation based on the seat’s availability and also obtain a boarding pass.
Here are the steps you need to follow to check in online via the site.
- First of all, open the airline’s official site and click on the “check-in” button.
- Second, enter your last name and flight reference code.
- Your itinerary details will appear on the screen.
- Choose the flight and mention the name of the passenger going to board the flight.
- Now confirm your submission with restricted baggage rules.
- Also, check the requirements of the seat selection and choose your desired seats accordingly.
- Click on the “Next” button and download your flight boarding pass.
Passengers can also download the airline’s mobile app to check in an hour before departure and to obtain boarding passes. Moreover, one can receive real-time flight updates, in-flight reminders, and the best flight deals and discounts.
Volaris Airlines Baggage Policy
As per the Volaris Airlines baggage policy, passengers can carry one personal item, a carry-on bag, under certain guidelines. Moreover, there are different fares, including Vuela Classic, Vuela Basic, and Vuela Plus for baggage allowance. Passengers can also take a variety of sporting equipment and special baggage on board the plane.
Checked Baggage Allowance
- The maximum weight limit of the checked baggage should be 55 lbs and 62 inches.
- In addition, passengers can add extra checked bags by paying an additional fee.
Cabin Baggage Allowance
- Passengers can take one carry-on bag and one personal item.
- As per the baggage policy, passengers should not exceed the weight limit of cabin baggage which is 41 inches.
- Personal items include a laptop bag, backpack, purse, and objects of a similar kind.
- Moreover, bulkhead seats do not have storage during take-off and landing.
- You must store your carry-on bag in the overhead bin or under the seat ahead of you.
Seat Selection Policy of Volaris Airlines
Passengers can choose the desired seats at the time of making a Volaris booking or during check-in. However, if you don’t select seats before flying, the airline will randomly allot seats to passengers. Moreover, one has to pay an extra fee for a seat reservation based on the type of seat and destination. There will be a charge for a standard seat selection on Volaris flights. But if you book a window or aisle seat, you need to pay an extra fee to the booking team.
Here are the things to know about the Volaris Airlines seat selection policy.
- Passengers can select Premium seats for extra space in the front row of the plane.
- In addition, one may prefer the desired seats in a row from two to five. They can be the first ones to exit when reaching the final destination.
- Besides, you may book the aisle seat for extra space so that your companion can get access to the washroom.
Online seat selection procedure of Volaris Airlines
- Open your web browser and move to the airline’s official site.
- Now click on the “Web Check-In” option from the drop-down menu at the top of the portal.
- Fill in your name and flight reservation number.
- Mention other details and click on the “Seat Selection” button.
- You will see the number of available seats; choose the best one.
- Check the seat fares and make the payment for your booked seats.
If you are finding trouble booking seats online, talk to a flight representative on the phone call. The team member will find the best seats and help you make your desired seat reservation.
Group Flight Booking Procedure of Volaris Airlines
Group passengers can make a Volaris reservation for ten or more passengers on the same flight. Moreover, one can book group tickets at least twelve months before departure and also seek immediate assistance from the experts. The best part is group fares are less expensive than standard ticket fares. Moreover, there are amazing perks of making group flight reservations for family, business, school, or college trips.
Make a group Flight Reservation on Volaris Airlines
Travelers can book group flight tickets by contacting the Volaris Airlines customer service team. Furthermore, the team expert will ask about your requirements like arrival and departure destination and the number of passengers. Based on the information, they will find the best package and let you customize it with much ease. Besides, you can also fill out a form for group travel on the airline’s official site. The team representative will contact you within 72 hours and provide you with the most reasonable quote. Most importantly, group passengers can carry one checked bag of a maximum of 55 lbs and 62 inches when flying. However, if you exceed the baggage limit, the airline will not accept the bags on the flight.
Benefits of Booking Group Flight Tickets on Volaris Airlines
Volaris Airlines offers amazing facilities and other travel-related services to a group of more than ten passengers. Moreover, one can find almost everything for the group travel needs.
You can make a Volaris Reservation for Group Travels and obtain the following benefits.
- Make partial payments – On Volaris, passengers can book group flight tickets without making the full payment. You can select your flight tickets and the desired destination and pay a hold amount. Moreover, once you are sure, you can make the final payment after a day of flight booking. Otherwise, contact the group booking team to make your monthly installments and pay without having a financial burden.
- Get additional group discounts – One of the best perks of purchasing group fares is that you can obtain amazing discounts. The cheap deals are guaranteed, and flyers can check the same on the airline’s official site. Moreover, you can speak with a live person, check the availability of cheap fares, and make reservations accordingly.
- Obtain 24/7 facilitation from the team – There is a special team on Volaris who works to meet the travel needs of the group passengers. Moreover, give a call on the Volaris Airlines phone number and ask the concerned person to offer the best help. The team will make every effort to make your experience seamless and unforgettable.
Pet Policy of Volaris Airlines
Volaris Airlines permits up to seven pets as checked baggage and two pets in the main cabin on each flight. Moreover, passengers can contact the Volaris Airlines customer service team to seek assistance when flying with small pets.
Let’s have a look at the significant points about the airline’s pet policy.
- As per the guidelines, small dogs and cats can travel with you in the cabin. Moreover, the maximum weight should be within 22 lbs or 10 kg.
- Each passenger can bring one carrier onboard the plane.
- If your pet exceeds the weight limit to fly in the cabin, the airline will accept them as checked baggage.
- The maximum combined weight of the pet should not go beyond 99 lbs or 44 kg to fly seamlessly.
- In addition, pet carriers should not exceed 17 x 12 x 7 inches.
- Pets should sit on the floor and should be locked in their carrier. However, they can turn around, stand up, and lie comfortably inside the container.
- No pet is allowed to fly in the main cabin.
- Volaris Airlines do not transport aggressive, violent, dead, ill, or pregnant pets. Also, they do not provide a service to ship animals as cargo.
- It is highly recommended that pets take vaccinations, health, and worming certifications.
Rules and Regulations on unaccompanied minor travel on Volaris Airlines
Volaris Airlines provides unaccompanied minor service, thus, allowing kids under 5 to 11 years to fly alone. Furthermore, the team takes care of minors throughout the journey and ensures complete safety and comfort. However, once minors reach the final destination, the parents have to accompany the kids through baggage claims and immigration processes.
- Passengers who are under the 12-18 years age group can fly as unaccompanied minors or adults on Volaris flights.
- Children of 2 to 4 years can avail the service unless they are flying with a parent or local guardian.
- Adults at the origin must tell the airport staff about the person picking the kid up at the destination airport.
- Most importantly, the service is available on domestic and international flights. But only ten unaccompanied minors can take the flight.
- One can speak directly with the booking team to ask for instant help and guidance when escorting the minor.
Connect with Volaris Airlines Customer Service team for assistance
Passengers can obtain hand-to-hand assistance from the team of experts on Volaris Airlines. Moreover, they can resolve issues related to booking, change, cancellations, baggage, and refunds. Talk to a live person and request the best vacation deals and see the availability of the cheapest flight tickets. You can give a direct call to the Volaris Airlines phone number 01-800-122-8000 and get an immediate response. Also, connect with the official team through email, live chat, email, and social media. Furthermore, the team will try to offer the best solutions at the moment and make your experience worthwhile.